Privacy Policy
We, STMJ Products and Solutions Pvt Ltd., (“Company”, “we”, “our”, “us”) are committed to safeguarding your privacy. The terms “You” or “Your” in this Privacy policy refer to the user and/or subscriber of our Medugo website and/or mobile application (“Platform”). We strive to take reasonable care and caution in the protection of information we receive during the course of access and/or use of our products and services provided through the Platform (“Services”). This Platform is owned, managed and operated by the Company and this Privacy Policy applies to the collection, storage, usage, processing and disclosure of your personal data, personal information, sensitive data, sensitive information and credentials (“Information”). The scope of this Privacy Policy covers the Information received of the patients or users and/or others in connection with using the Platform and/or Services (“End user”).
CONSENT & GOVERNING LAWS
You acknowledge that access to the Platform and/or the Services therein is conditional on your acceptance of this Privacy Policy. You also acknowledge that this Privacy Policy is a part of the Terms & Conditions and Terms of use of the Platform and by accessing and/or subscribing to the Platform you unconditionally (i) assent to this Privacy Policy, and (ii) consent to the Company collecting, storing, using, processing and/or disclosing your Information in the manner and for the purposes set out in this Privacy Policy. This Privacy Policy complies with the Information Technology Act, 2000 (“IT Act”) read with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (“SPI Rules”) and Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 (“Intermediary Rules”).WHAT CONSTITUTES INFORMATION & HOW IT IS USED
While accessing the Platform and/or the Services, you understand that Information provided herein includes personal data, personal information, sensitive data, sensitive information and/or credentials provided by you as well as non-personal data. It may include, but is not limited to, such information which is capable of identifying a person and may include details like name, gender, age, occupation, contact number, email address, postal address. It may also include information you may choose to provide about your health and well-being and otherwise such as height, weight, body temperature, menstrual cycle dates, pulse rate, blood pressure rate, oxygen level, blood glucose level , financial details including details of payment instruments, and such other information voluntarily disclosed by you on the Platform. You agree and acknowledge that you are uploading such Information voluntarily and on your own accord. You also agree and acknowledge that Information pertaining to minors is being uploaded voluntarily by their parents or guardians on their own accord. You have the right to edit, modify, or delete any Information provided to the Company by contacting them. When editing or deleting Information shared by you at your request, we may ask you to verify your identity before we can act on your request. However, you agree and acknowledge that we cannot be held liable for any copies and archives of Information made by any third-party service providers without our knowledge and consent. The Platform may enable doctors and other medical professionals and/or third parties (including your phone contacts), if you so permit or voluntarily share with, to access your Information stored with the Platform, whereupon they may collect, store and/or misuse such data. You agree and acknowledge that the Company cannot be held liable for any such collection, storage and/or misuse of such Information.You acknowledge that the Company may also use tools or third-party analytical software to collect, store and use certain non-personal data that does not enable us to identify you. The types of non-personal data we may collect, store and use include, but are not limited to, mobile device identifiers such as the resettable advertising identifier assigned to your device, mobile device type and device properties, mobile device software platform and firmware, mobile phone carrier, geographical data, and other non-personal data as reasonably required by us to enhance our services. The Company reserves its rights to use and disclose the collected non-personal data in an anonymized way for advertising and/or analytical research purposes which may, thus, help us in improving the Platform and the Services.
As part of providing the Services, you understand that we may need to send you periodic communications such as notifications on the Platform, emails, messages, WhatsApp messages, or any other mode of communication as may be deemed appropriate relating to the use of the Platform or the Services and you willingly agree to receive such communication. You also understand that we may periodically send you notifications, emails, messages, WhatsApp messages, or any other mode of communication as may be deemed appropriate regarding new products or services, new features, upgrades or updates, special offers, or such other information. So only, you understand that if you do not wish to receive such information and/or communication from us, you may opt out of the same at any time by contacting us. When accessing and/or subscribing to the Platform and/or using the Services, you agree to provide us with genuine, correct and current Information. This will enable us to get in touch with you for the aforementioned communications relating to the Platform and the Services. You further understand and acknowledge that the Company is not responsible for any incorrect or erroneous information given by you which may affect your experience of the use of the Platform or the Services. You also understand that if you wish to view, update, amend or remove any Information you have previously submitted on the Platform or forms part of an account you have created on the Platform, you may do so by contacting us. You understand that you may also withdraw your consent to the use of your Information and discontinue accessing the Platform and/or the Services. The Company also reserves its rights to terminate access to Platform and/or discontinue providing the Services to you where such consent has been withdrawn.
DATA RETENTION AND MANAGING YOUR INFORMATION
You acknowledge that the Company will collect, store and retain your Information for only such time as you access the Platform and/or subscribe to the Services and such time as may be required for regulatory purposes. You understand and agree that the Information so collected by us will be used only for the purposes of registration on the Platform and/or subscription to the Services, carrying out our obligations under the Platform and the Services, provide you with the functionalities on the Platform and improve the same from time to time to enhance your experience on the Platform, verify your identity to prevent frauds and communicate with you from time to time in relation to the Platform and the Services.You understand and agree that your Information will not be disclosed to others except doctors so voluntarily chosen by you, third-party payment service partners and websites, and our employees for the purpose of providing you with the functionalities and improvements on the Platform and the Services, subject to the fact that our employees are bound by obligation of confidentiality and non-disclosure, to government, regulatory, and judicial and quasi-judicial authorities.